Joe Intili

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    17 comments  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    Activation should typically take 10-20 seconds, never more than a minute. If appears to be taking longer than this, there’s probably something else wrong which would cause it to eventually fail.

    The most common cause of activation failures is not having connectivity – see our proxy doc for notes on setting it up correctly: https://www.genuitec.com/forums/topic/configuring-the-network-proxy-settings/ If you still experience issues,

    Due to the diverse nature of issues that could still result in failures or delays, do write to us at support@genuitec.com or open a thread here: http://myeclipseide.com/forums so we can investigate and resolve ASAP.

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    Joe Intili commented  · 

    Yes, activation way slower than what would be the expectation. A note as to how much activation time to expect is needed.

    Joe Intili supported this idea  · 

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