Terrell Elliott

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      1 comment  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
      Terrell Elliott supported this idea  · 
    • 67 votes
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        13 comments  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

        Activation should typically take 10-20 seconds, never more than a minute. If appears to be taking longer than this, there’s probably something else wrong which would cause it to eventually fail.

        The most common cause of activation failures is not having connectivity – see our proxy doc for notes on setting it up correctly: https://www.genuitec.com/forums/topic/configuring-the-network-proxy-settings/ If you still experience issues,

        Due to the diverse nature of issues that could still result in failures or delays, do write to us at support@genuitec.com or open a thread here: http://myeclipseide.com/forums so we can investigate and resolve ASAP.

        Terrell Elliott supported this idea  · 

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