Activation should typically take 10-20 seconds, never more than a minute. If appears to be taking longer than this, there’s probably something else wrong which would cause it to eventually fail.
The most common cause of activation failures is not having connectivity – see our proxy doc for notes on setting it up correctly: https://www.genuitec.com/forums/topic/configuring-the-network-proxy-settings/ If you still experience issues,
Due to the diverse nature of issues that could still result in failures or delays, do write to us at email@example.com or open a thread here: http://myeclipseide.com/forums so we can investigate and resolve ASAP.
An error occurred while saving the commentRuss commented
Just purchased license, entered in eclipse alert box...been waiting for 5 min, nothing happens, hope this describes 'slow' for you..Russ supported this idea ·
Russ, my sales team tells me that resellers may not list their entire catalog for a variety of reasons. If you explicitly contact them, they should be able to set you up with a license.
If you still need help, please let us know.Russ shared this idea ·