Swapna

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  1. 93 votes
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    17 comments  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Brian Fernandes responded

    Activation should typically take 10-20 seconds, never more than a minute. If appears to be taking longer than this, there’s probably something else wrong which would cause it to eventually fail.

    The most common cause of activation failures is not having connectivity – see our proxy doc for notes on setting it up correctly: https://www.genuitec.com/forums/topic/configuring-the-network-proxy-settings/ If you still experience issues,

    Due to the diverse nature of issues that could still result in failures or delays, do write to us at support@genuitec.com or open a thread here: http://myeclipseide.com/forums so we can investigate and resolve ASAP.

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    Swapna commented  · 

    Can you please clarify if you are behind a proxy? The most common cause of activation failures is not having connectivity – see our proxy doc for notes on setting it up correctly: https://www.genuitec.com/forums/topic/configuring-the-network-proxy-settings/ If you still experience issues,

    Due to the diverse nature of issues that could still result in failures or delays, do write to us at support@genuitec.com or open a thread here: http://myeclipseide.com/forums so we can investigate and resolve ASAP.

  2. 4 votes
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    1 comment  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    Swapna commented  · 

    Do you have trouble working with MyEclipse or any of its features ? In case you are seeing any issues with MyEclipse, you can post them in our support forums and our support team will help resolve the issues.

    Here is the link to the MyEclipse forums : https://www.genuitec.com/forums/topics/myeclipse/

  3. 21 votes
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    8 comments  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    Swapna commented  · 

    Can you please clarify if you have followed the steps suggested in this link to improve the performance in MyEclipse 2016 ?
    https://www.genuitec.com/forums/topic/troubleshooting-performance-issues-in-myeclipse-2015/

    If changing the settings including turning off Tern do not help, then please post on our forums to help us investigate further. Here is the link to our forums : https://www.genuitec.com/forums/topics/myeclipse/

  4. 1 vote

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    1 comment  ·  Webclipse Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    Swapna commented  · 

    Sibriaj, We do support relative paths. Can you please post the issue you are seeing in the Webclipse forums? https://www.genuitec.com/forums/topics/webclipse/webclipse-help/
    Please share with us more details about the paths set in the tsconfig.json and how you are accessing it in the typescript file.

  5. 1 vote

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    1 comment  ·  Webclipse Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    started  ·  Brian Fernandes responded

    Rockney, we hear you and agree. Our next update will include the ability to turn control the evergreen update system so you can keep the version you have until you’re ready for an update.

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    Swapna commented  · 

    Rockney, Apologies for the problems caused due to the automatic updates to Webclipse at your end. I have forwarded your concerns to the team. Apologies once again.

  6. 1 vote
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    1 comment  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    Swapna commented  · 

    Jackie, Can you please post the issue in the support forums to help us investigate further? Here is the link to the MyEclipse forums : https://www.genuitec.com/forums/topics/myeclipse/

    Please share with us more details about the project, the .log file located in the workspace dir/.metadata/.log along with the MyEclipse version details. Also share with us the server and version details.

  7. 1 vote

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    1 comment  ·  Webclipse Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    Swapna commented  · 

    Tomas, Thank you for raising it. I could replicate the issue at my end. The dev team is working on it. We will keep you posted when the fix is out.

  8. 1 vote
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    1 comment  ·  MyEclipse Usability Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    Swapna commented  · 

    Chan, Are you seeing false warnings when deleting the code or correct warnings but with a wrong font color?

    Could you please report the issue on our forums, along with the screenshots and the version of MyEclipse you are working with to help us investigate further?

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