How can we make MyEclipse fun and more usable?

Activation process is too slow

I have tried all 3 different way to activate, all very slow

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    Anonymous shared this idea  ·   ·  Admin →

    3 comments

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      • support-tony commented  · 

        Yes, that does describe "slow" pretty well! However, I'm still not clear whether the activation eventually worked for you. We did have some activation issues last month and they do happen occasionally, with technical issues on the activation server. We can't be sure if your problem coincided with one of those times, as there isn't enough information to go on but, hopefully, you're all set now. If not, it would be best to use our forums to raise the issue and that is a better platform for handling support issues; this forum is intended for usability suggestions from our customers. Our support forums can be found at https://www.genuitec.com/forums/topics/myeclipse/ When raising support issues, please try to provide as much information as possible (see this FAQ for more info: https://www.genuitec.com/forums/topic/forum-posting-guidelines-please-read-16/ ). Sorry about the inconvenience.

      • Russ commented  · 

        Just purchased license, entered in eclipse alert box...been waiting for 5 min, nothing happens, hope this describes 'slow' for you..

      • support-tony commented  · 

        Sorry about that. I assume that activation worked for you. If not, please raise the issue in our support forums. There are really only two activation methods, even though there are three options in the activation dialog. Could you describe exactly what you mean by "slow"? As this is a one-time action (per license period), hopefully it doesn't impact your use of the IDE.

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